Transportation procurement teams negotiate carrier contracts using anecdotal on-time delivery feedback instead of data-driven scorecards. Cost-per-mile benchmarks, damage rates, and lane rate competitiveness are tracked in spreadsheets that are updated quarterly at best, leaving procurement teams unable to identify underperforming carriers until service failures accumulate into chargebacks and lost customer relationships.
Built For
Transportation Procurement Manager overseeing 85 contracted carriers and $120M in annual freight spend
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Procurement Analyst
Builds carrier scorecards from OTD, damage, and cost-per-mile data to drive procurement decisions.
Operations Manager
Provides operational context on carrier service failures, detention patterns, and appointment adherence.
Transportation Planner
Identifies lane-level carrier substitution opportunities when underperformers are removed from the bid board.
Carrier scorecard engine that aggregates OTD rates, damage claim frequency, cost-per-mile by lane, and accessorial charge patterns into ranked performance tiers with renegotiation recommendations.
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Ask questions in plain English, get instant answers.
Four carriers sit in the bottom quartile on two or more metrics: the worst, Carrier 14, is running 87% on-time against your 95% target with a 1.9% damage rate, well above the 0.4% network norm. On the Dallas-Atlanta lane you are paying $2.71 per mile versus a market benchmark near $2.28, so rebidding that lane alone recovers roughly $210,000 a year. Move it to your top-tier backup and renegotiate Carrier 14 at QBR.