Accounts receivable teams manage aging buckets across hundreds of payer contracts without visibility into which accounts are trending toward bad debt versus those with high collection probability. Payer payment velocity varies dramatically by contract tier and claim type, yet most health systems apply uniform follow-up cadences that misallocate collector effort. The result is a growing 90+ day bucket and write-offs that were recoverable weeks earlier in the aging cycle.
Built For
A/R Manager reducing days in A/R and prioritizing collector workflows across a multi-payer revenue cycle environment with $200M+ in annual net patient revenue
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A/R Manager
Scores accounts by collection probability and prioritizes follow-up across aging buckets.
CFO (Health)
Tracks days in A/R, net collection rate, and bad debt exposure across payer classes.
Compliance Reviewer
Flags accounts where timely filing deadlines or contractual appeal windows are at risk of expiration.
Analyze aging bucket distributions, score payer performance by payment velocity, and identify accounts at risk of moving to bad debt. Enable proactive collections prioritization.
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$1.4M across 230 commercial accounts is trending into the 90+ bucket within 10 days, while collectors are spending 40% of touches on a Medicaid segment that self-pays at a 12-day median velocity. Recommend reallocating effort to the at-risk commercial accounts; doing so should pull days-in-A/R from 52 to roughly 46 and protect about $300K from bad-debt write-off.