Logistics & Supply Chain Solutions

Carrier Performance Benchmarking

Transportation procurement teams negotiate carrier contracts using anecdotal on-time delivery feedback instead of data-driven scorecards. Cost-per-mile benchmarks, damage rates, and lane rate competitiveness are tracked in spreadsheets that are updated quarterly at best, leaving procurement teams unable to identify underperforming carriers until service failures accumulate into chargebacks and lost customer relationships.

Built For

Transportation Procurement Manager overseeing 85 contracted carriers and $120M in annual freight spend

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Lumi Supply

Procurement Analyst

Builds carrier scorecards from OTD, damage, and cost-per-mile data to drive procurement decisions.

OTD Scoring
Cost Benchmarking
Carrier Ranking
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Lumi Ops

Operations Manager

Provides operational context on carrier service failures, detention patterns, and appointment adherence.

Detention Analysis
Appointment Compliance
Service Failure Tracking
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Lumi Route

Transportation Planner

Identifies lane-level carrier substitution opportunities when underperformers are removed from the bid board.

Lane Coverage Analysis
Carrier Substitution
Bid Board Optimization
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How It Works

Carrier scorecard engine that aggregates OTD rates, damage claim frequency, cost-per-mile by lane, and accessorial charge patterns into ranked performance tiers with renegotiation recommendations.

Instant Analysis

Drag and drop your CSVs. No complex pipelines required.

Natural Language

Ask questions in plain English, get instant answers.

Lumina Analyst
Which lanes have the highest deadhead percentage this month, and what is the revenue impact?

Analyzing TMS data... Three lanes account for 68% of empty miles this month: Chicago-Detroit (31% deadhead), Dallas-Houston (24%), and LA-Phoenix (13%). Combined revenue loss from unloaded miles is estimated at $187,000. Backhaul matching opportunities exist on the Chicago-Detroit corridor based on shipper demand signals.

Deadhead Rate by Lane vs Revenue Impact
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Related Capabilities

carrier scorecard softwarecarrier performance managementon-time delivery analyticsfreight cost benchmarkinglane rate analysis